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Cancellation and Refund Policy

We understand that sometimes plans change. If you need to cancel or reschedule your appointment, please read and understand our cancellation policy outlined below.


1. Cancellation Period

You may cancel or reschedule your appointment up to 24 hours in advance of your scheduled appointment or booking.


2. Notification

To cancel or reschedule, please contact us at or call +4179-592-8879 within the cancellation period.


3. Cancellation Fees

Cancellations made within less thank 24 hours of the scheduled appointment may be subject to a cancellation fee of full session fee.


4. Refunds

No refunds will be issued after the service has been rendered, regardless of your satisfaction with the service. We also do not provide refunds for late cancellations or no-shows. Once a cancellation request is made, it is subject to our cancellation policy, and any fees associated with late cancellations or no-shows will not be refunded.

5. No-Shows

If you fail to attend your scheduled appointment without prior notice, you may be charged the full fee and/or be denied further service from us.


6. Exceptions

In cases of emergencies or extenuating circumstances, we may waive the cancellation fee. Please contact us to discuss your situation.


7. Rescheduling

If you wish to reschedule your appointment, we will do our best to accommodate your request, subject to availability.


8. Changes by RomainWilliam

We reserve the right to modify or cancel any appointment due to unforeseen circumstances. In such cases, we will make every effort to reschedule. By booking an appointment with RomainWilliam, you agree to our cancellation policy as outlined above. We appreciate your understanding and cooperation in ensuring a smooth experience for all our clients. If you have any questions or need further clarification on our cancellation policy, please don't hesitate to contact us at or call +4179-592-8879.


Thank you for choosing RomainWilliam.

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